menu
FAQ 1

FAQ

All you need to know during your stay at Ross Family Suites

Text Section

What time are check-in and check-out?

Check-in is available from 3:00 PM to 11:00 PM, while check-out can be done free of charge until 10:00 AM.

How does check-in work at your B&B?

At our B&B, check-in is carried out on-site until 11:00 PM, subject to availability. Late check-in must be must be communicated in advance and requires the payment of an additional fee.

Is it possible to request a late check-out?

Late check-out is possible, subject to availability and for an additional fee.

What are the reception hours?

The reception is available to provide guests with information and assistance from 7:00 AM to 11:00 AM and from 3:00 PM to 8:00 PM. Afternoon hours may vary depending on scheduled arrivals.

Does the property have a concierge service?

Our B&B offers a concierge service that provides guests with recommendations and information about experiences and activities available in Reggio Calabria.

What languages are spoken at the reception?

Italian, English and Spanish

Are children allowed in your property?

Yes, Ross Family Suites is a family-friendly B&B, equipped with all the services and spaces needed to comfortably welcome both adults and children.

Are cribs and additional beds available for kids?

Yes, we provide cribs and high chairs in the rooms and in the common areas upon request.

Is breakfast included?

Yes, breakfast is included in the stay.

What time breakfast is served?

Breakfast is served from 8:00 AM to 10:00 AM.

Where is breakfast served?

Breakfast is served in our beautiful dining room.

What kind of breakfast is served?

Our continental buffet breakfast includes both sweet and savoury options, designed to satisfy the tastes of Italian guests as well as international visitors.

Are gluten-free, vegetarian or vegan options available?

Our breakfast includes gluten-free options.

Where is the B&B located and how can I reach it?

Ross Family Suites is located in Via Giuseppe Reale, 38 in Reggio Calabria and is easily reachable by car, train or bus. Both the airport and the port are about a 10-minute drive away from the property.

Is parking available at the property?

We offer one free parking space within the property, upon previous booking and availability.

Is a shuttle service available to/from the property?

Yes, we offer a shuttle service to and from the property for local transfers and for the airport.

Are your rooms accessible?

Yes, all our rooms are accessible by elevator and are completely barrier-free, ensuring full comfort and usability for guests using a wheelchair.

Is the property equipped with an elevator?

Yes, the property is equipped with an elevator that provides access to upper floors.

What makes your B&B accessible?

The property is fully wheelchair-accessible, ensuring complete inclusivity and comfort for all guests with disabilities.

Is Wi-Fi available throughout the property?

All rooms and common areas of the property are covered by free Wi-Fi.

Are pets welcome?

Our property is pet-friendly, provided that you inform us of your four-legged friends at the time of booking and that a muzzle is worn in the common areas. An additional fee is required.

Do you offer a luggage storage service?

Yes, you can store your luggage at the reception.

What amenities are your rooms equipped with?

Every room features air conditioning, heated bathroom radiator, independent climate control, a private bathroom with shower stall, hairdryer, 32’’ TV-LED, Wi-Fi, smart card, courtesy set, and a private balcony.

What credit cards are accepted for payment?

We accept Visa, Mastercard and Maestro credit cards.